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Now In: Shipping Information
Shipping & Handling
Foldlite Boats offers UPS Ground shipping within the continental United States. UPS Ground shipping is 1-5 business days. UPS does offer not Saturday delivery and is unable to ship to P.O. boxes. International shipping is available. We try to ship all orders within 2 business days of receipt; however, if an order requires communication or confirmation from a customer, order processing resumes after the communication has been received (whether by e- mail or phone).
Order Tracking
When you place an order at Foldlite Boats you will receive an order confirmation via email. If you need a tracking number, contact the customer care department at customerservice@foldliteboats.com.
Back Orders & Out of Stock
Foldlite Boats strives to keep all quantities updated on the website, however, sometimes items listed on the website are out of stock or on back order. If we receive an order with an out of stock item, a Foldlite Boats team member will be in contact with you within 2 business days to advise you of the possible in stock date and request a confirmation for a back-order, an exchange or a refund.
Return and Exchange Policy
We want you to be happy with your order and our service. Foldlite Boats will gladly accept returns or exchanges of any boat or accessory that has not been used, or any defective merchandise, within 14 days of receipt of your order.
Shipping Returns
To send a return, please email our Customer Care Department at customerservice@foldliteboats.com and type "return/exchange" in the subject of your email. Include your first and last name and invoice number. If you are requesting an exchange please include the details of the item(s) you would like to receive in exchange.
Our return address is:
FoldLite
2601 NE 95th Court
Vancouver, Washington 98662
phone: 1-888-365-3548
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